Have you received a debt collection notice?
We’re here to help you get back on track. Manage your case online, set up a payment plan, or get in touch with us if you need support.
Pay in the way that works for you
Log in securely to make a payment, set up a payment plan, or get a clear overview of your case. Your account is personal and connected to your identity, making it easy to see the right information and take action.
We offer several secure payment options to make the process as simple as possible.
- I am unable to pay
If you received a payment demand that you cannot pay right now, please contact customer service so we can find a solution. If payment is not possible in the near future, voluntary collection may be stopped and the matter may proceed to legal collection.
- Why did I receive a collection letter?
Your debt has been sent to collection because payment was not received on time. Paying by the due date in the letter resolves the matter. Also see instructions about extra payment time, payment plans, or disputing an incorrect invoice.
- I have already paid the invoice mentioned in the collection letter
Please check the debt specification to ensure the letter concerns the same invoice you have paid. Registration may take a few days. Send us proof of payment and we will stop the collection.
- I want to pay in instalments
In most cases, we can agree on a payment plan that allows you to pay your debt in suitable monthly instalments. You can arrange the plan in My Myntro or by contacting customer service.
